The IT partner businesses trust to deliver
Founded in 2009, we've grown into a multi-disciplinary team of engineers, security analysts and strategists who treat your business like our own.
Built by engineers, for businesses
ITSolutionServices started in a garage with one mission: prove that mid-market businesses deserve the same caliber of IT and security as the Fortune 500.
Sixteen years later, we operate one of the largest privately held managed services and security operations practices in North America — still founder-led, still obsessed with the craft.
Our mission
To make enterprise-grade IT and security accessible, predictable and human — for every business that depends on technology to grow.
Our vision
A world where business leaders never have to think about IT — because it just works, every minute of every day.
The principles we hire and operate by
Client-obsessed
We measure success by your outcomes, not our utilization.
Security-first
Every engagement begins with a hardened, defensible baseline.
Continuous improvement
Quarterly reviews, transparent metrics, no resting on yesterday.
Outcomes over hours
Flat-rate pricing aligned to your business — not our timesheets.
Meet the team behind your IT
Alex Carter
Chief Executive Officer
Priya Shah
Chief Technology Officer
Marcus Lee
VP, Cybersecurity
Diana Ortiz
VP, Cloud & Infrastructure
Tomás García
Director, Help Desk
Hannah Wright
Director, vCIO Services
Credentialed and accredited
Let's build IT that works as hard as you do.
Talk to a specialist about your environment, goals and budget — no pressure, no jargon.